Case Studies

Real experiences from people who have been victims of identity theft and fraud. These personal accounts show how scams work and what happened afterwards.

A Phone Scam Almost Cost Me Money: Case Studies

Real people share how they spotted and stopped phone scams before losing money.

An ID Fraud Cost Me Money: A Case Study

How a finance worker discovered fraudsters had opened mobile phone contracts in his name and cost him thousands.

How Computer Hackers Stole My Identity: A Case Study

Katie's computer got hacked after she skipped a firewall renewal and clicked a malicious link from a friend's account.

I Fell for a Fake Website: A Case Study

A mother and daughter ordered from what looked like a real Thomas Sabo website, but it was a scam that cost them £120.

I Fell for a Phishing Scam: A Case Study

How a financially savvy businessman fell victim to a convincing phishing scam and what he learned about protecting himself.

My Bad Experience on Social Networking Site: A Case Study

Jackie Smith shares how scammers stole her password through a fake profile and accessed her personal details on a social networking site.

My Computer Was Hacked: A Case Study

How a freelancer's LinkedIn account became a security nightmare after accepting a suspicious contact request.

My Credit Card Was Cloned: A Case Study

How a woman's cloned credit card led to £900 in fraudulent charges and what happened when she fought to get her money back.